C.S.I. Patrol Team
Overview
The Downtown Long Beach Alliance (DTLB Alliance) announced in December 2023 that a new service will be delivered in the Downtown Long Beach (DTLB) area to enhance safety. The DTLB Alliance has entered into a short-term contract with CSI Patrol Service Inc. (CSI), a security service provider that also patrols areas in Bixby Knolls and in Belmont Shore. CSI will begin services Monday, Dec. 11, and the agreement is expected to sunset in 6 months, ending around June 2024. The CSI team will patrol areas known as Pine and Promenade and key locations in the East Village. CSI patrol teams can be seen in different uniforms than the red-shirted clean and safe team, and will often be on bicycles throughout the day, though may also patrol on foot. Please see below for an FAQ.
FREQUENTLY ASKED QUESTIONS (FAQs)
Who is providing the new enhanced patrol team in DTLB?
The DTLB Alliance has contracted with C.S.I. Patrol Service Inc. They currently work with both the Bixby Knolls and Belmont Shore Business Association and have been a security business leader since 1997. Their proven history of honesty, integrity and commitment to the highest level of professionalism are second to none. Serving Los Angeles, Riverside and Orange County areas in all areas of security, they pride themselves on remaining on the cutting edge of their industry. More information on CSI is available here.
What areas do the officers patrol and during what times?
There are two areas the patrol team will monitor. Pine Ave. & Promenade is one area, and the East Village is the second area. See below for additional details. And please note service areas and times may change based on need within the contracted term.
Pine Ave. & Promenade
- 2 Patrol Officers, 40 Hours/Week
- Wednesday – Sunday, 10 AM to 6 PM
- See Patrol Area Map Below
East Village
- 2 Patrol Officers, 40 Hours/Week
- Wednesday – Sunday, 10 AM to 6 PM
- See Patrol Area Map Below
Are the patrol officers armed?
No. CSI patrol officers do not carry firearms; however, CSI patrol officers are equipped with body cameras, wrist locks and pepper spray in the event some level of force is required.
What is the difference between the current red-shirt safety ambassadors and the CSI patrol team?
Safety Ambassadors are present throughout our Downtown Property Based Improvement District (PBID). The long-term Safety Ambassador program is run by our red-shirted staff. They serve as welcome ambassadors to the downtown, provide escort services and light vehicle repair, are equipped with walkie-talkies, and aim to address safety issues on the streets before they escalate and require police assistance.
The new Patrol Officers, with services provided by CSI, only service the areas identified in the previous FAQ. They do not carry lethal weapons; however, they are permitted to intervene and have a separate use-of-force policy. Both teams are contracted by the Alliance and work closely with the Long Beach Police Department.
How do business owners get in contact with CSI patrol officer in the contracted area?
Business owners should contact the DTLB Alliance Clean & Safe main line for assistance, depending on coverage and availability, the Alliance will dispatch the appropriate resource. Members of the community may reach the DTLB Alliance at (562) 244-1365.